Resources: Hotlines

2-1-1 Virginia

Services: An information and referral line connecting people with free information on available community and statewide services. Trained professionals listen to a caller’s situation and suggest sources of help using one of the largest databases of health and human services in Virginia. Government, nonprofit, and community-based agencies, as well as businesses that provide health and human services to the citizens of Virginia are encouraged to list their services via the website.

HELP Line

Phone: (434) 295-TALK

Services: Anonymous, confidential telephone service serving the students of the University of Virginia. It is a student-run and student-operated program, staffed by trained volunteers who provide callers with a confidential, empathetic, non-judgmental listener with whom to discuss any issues (relationship, sexual assault, etc.) with which the caller may be trying to cope.

Partner for Mental Health (formerly Mental Health America of Charlottesville Albemarle)

Address: 911 E Jefferson Street, Charlottesville, VA 22902

Phone: (434) 977-4673

Services: provides connections, education, and advocacy for individuals, family members, clinicians, and other stakeholders to promote mental health and support recovery. Warm line referral service through Community Navigator Program.

Sexual Assault Resource Agency (SARA)

1013 Little High Street, Charlottesville, VA 22902

Phone: (434) 295-7273

24/7 Hotline: (434) 977-7273

Services: Hotline, advocacy, support, and emergency room accompaniment services for victims of sexual assault.

Shelter for Help in Emergency

1415 Sachem Place, Unit 1, Charlottesville, VA 22901

Phone: (434) 293-8509

Services: 24-Hour Hotline for victims and survivors who need a safe place to talk, and for families and friends of survivors who may seek information to help their loved one; emergency, temporary housing to victims of domestic violence in need of safety.

Side-by-Side (formerly ROSMY)

UVA Teen & Young Adult Health Center

1204 West Main Street, Charlottesville, VA, 22903

Phone: (804) 644-4800

Youth Support Line: (888) 644-4390

Support for LGBTQ+ Youth ages 14-20.

Virginia Sexual and Domestic Violence Action Alliance

1118 W. Main Street, Richmond, VA 23220

• Administrative Office: (804) 377-0335

• Hotline: (800) 838-8238

• Text: (804) 793-9999

• LGBTQ Partner Abuse and Sexual Assault Helpline: (866) 356-6998

Services: Advocacy and expertise in sexual and domestic violence, statewide hotline, chat/text system, and training for advocates statewide. Also provides LGBTQ Partner Abuse and Sexual Assault Helpline for lesbian, gay, bisexual, trans, and queer or questioning callers looking for information or help regarding intimate partner abuse, sexual assault, and stalking.

Charlottesville Centralized Helpline

Phone: (434) 234-4490

-11:00am-2:00pm, Monday through Friday, except holidays.

Services: Preliminary screening and triage for residents seeking financial assistance with a one-time emergency expense.

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Help Happens Here

Phone: 434-227-0641

Services: Referrals and information about mental health and substance abuse services in the Charlottesville Area.